<style id="elementor-post-20844">.elementor-20844 .elementor-element.elementor-element-2fc01fca{--display:flex;}.elementor-widget-text-editor{font-family:var( --e-global-typography-text-font-family ), Sans-serif;font-weight:var( --e-global-typography-text-font-weight );color:var( --e-global-color-text );}.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:var( --e-global-color-primary );}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap, .elementor-widget-text-editor.elementor-drop-cap-view-default .elementor-drop-cap{color:var( --e-global-color-primary );border-color:var( --e-global-color-primary );}.elementor-20844 .elementor-element.elementor-element-f543358{--display:grid;--e-con-grid-template-columns:repeat(2, 1fr);--e-con-grid-template-rows:repeat(1, 1fr);--grid-auto-flow:row;--justify-items:center;border-style:none;--border-style:none;}.elementor-widget-button .elementor-button{background-color:var( --e-global-color-accent );font-family:var( --e-global-typography-accent-font-family ), Sans-serif;font-weight:var( --e-global-typography-accent-font-weight );}.elementor-20844 .elementor-element.elementor-element-c633f76 .elementor-button{background-color:#007AC3;fill:#FFFFFF;color:#FFFFFF;}.elementor-20844 .elementor-element.elementor-element-dba4e5b .elementor-button{background-color:#007AC3;fill:#FFFFFF;color:#FFFFFF;}@media(min-width:2400px){.elementor-20844 .elementor-element.elementor-element-f543358{--grid-auto-flow:row;}}@media(max-width:1366px){.elementor-20844 .elementor-element.elementor-element-f543358{--grid-auto-flow:row;}}@media(max-width:1200px){.elementor-20844 .elementor-element.elementor-element-f543358{--grid-auto-flow:row;}}@media(max-width:1024px){.elementor-20844 .elementor-element.elementor-element-f543358{--grid-auto-flow:row;}}@media(max-width:880px){.elementor-20844 .elementor-element.elementor-element-f543358{--grid-auto-flow:row;}}@media(max-width:767px){.elementor-20844 .elementor-element.elementor-element-f543358{--e-con-grid-template-columns:repeat(1, 1fr);--grid-auto-flow:row;}}</style>{"id":20844,"date":"2023-01-17T07:43:50","date_gmt":"2023-01-17T07:43:50","guid":{"rendered":"https:\/\/www.learningwithbiz.com\/work\/the-one\/"},"modified":"2026-08-11T10:32:01","modified_gmt":"2026-08-11T10:32:01","slug":"the-one","status":"publish","type":"work","link":"https:\/\/www.learningwithbiz.com\/en-sa\/work\/the-one\/","title":{"rendered":"How THE One Increased Sales Conversion Rates by Building Employee Knowledge on Axonify"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"20844\" class=\"elementor elementor-20844 elementor-18698\" data-elementor-post-type=\"work\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2fc01fca e-flex e-con-boxed e-con e-parent\" data-id=\"2fc01fca\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1a168b0 elementor-widget elementor-widget-html\" data-id=\"1a168b0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<iframe style=\"border-radius:12px\" src=\"https:\/\/open.spotify.com\/embed\/episode\/7d5ksQ04jIAjeEKsQvKc0u?utm_source=generator\" width=\"100%\" height=\"152\" frameBorder=\"0\" allowfullscreen=\"\" allow=\"autoplay; clipboard-write; encrypted-media; fullscreen; picture-in-picture\" loading=\"lazy\"><\/iframe>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c909845 elementor-widget elementor-widget-text-editor\" data-id=\"5c909845\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Introduction<\/h2>\r\nTHE One Total Home Experience is a UAE-grown Lifestyle Brand that offers Seasonal Collections of Affordable Home Fashion founded in 1996. Today THE One has 22 stores and 1 Bistro Restaurant across the Middle East and North Africa, consisting of 3 categories, THE One, FUSION by THE One, and THE One Basics.\r\n\r\nThe growing workforce spread across different geographical locations posed the challenge of training their frontline, keeping them informed, and communicating with them efficiently.\r\n\r\nTHE One was looking for a training solution that would allow them to improve staff knowledge growth for improving sales conversions and helping them deliver exceptional customer service.\r\n<h2>Solution<\/h2>\r\nTHE One started a series of training programmes with users. They wanted to focus on certain top-selling products and ensure the staff knew everything about it and could upsell and cross-sell products.\r\n\r\nAccording to THE One&#8217;s internal survey, within the first six months of using Axonify, users reported that the knowledge they gained about suggestive selling and cross-selling, among other topics, helped them to do better on the job.\r\n\r\nIn fact, the top performers on Axonify are usually the top-performing employees. As a result, THE One reported a 10% increase in sales conversion rates by training with Axonify five times a week.\r\n<h2>Impact<\/h2>\r\nTHE One saw an employee participation rate of 98%, with 23.4% Training Frequency. Participants trained on Axonify saw a 28% knowledge growth. 97% of participants agreed that Axonify helped them to be more efficient in their jobs and increased their product knowledge. &#8216;It has improved my customer service skills. My Upselling and cross-selling has increased,&#8217; said an employee using Axonify.\r\n\r\nTHE One team gained more confidence in handling customer issues and upselling, especially front-of-the-house products.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f543358 e-grid e-con-full e-con e-child\" data-id=\"f543358\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c633f76 elementor-widget elementor-widget-button\" data-id=\"c633f76\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.learningwithbiz.com\/wp-content\/uploads\/2023\/01\/THE-One_Case-Study.pdf\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Download the Fact Sheet<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-dba4e5b elementor-align-center elementor-widget elementor-widget-button\" data-id=\"dba4e5b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.learningwithbiz.com\/wp-content\/uploads\/2024\/10\/The-One-Axonify-Case-Study-2024-09-27-15_07_59.pdf\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Download the Case Study<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"featured_media":20845,"template":"","work_category":[177,180,179],"resources_category":[],"class_list":["post-20844","work","type-work","status-publish","has-post-thumbnail","hentry","work_category-axonify-en-sa","work_category-sales-en-sa","work_category-service-en-sa","entry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How THE One Boosted Sales with Axonify | Biz Group<\/title>\n<meta name=\"description\" content=\"Discover how Biz Group Saudi Arabia partnered with The One to deliver an impactful learning and development programme that elevated team performance customer service.\" \>\n<meta name=\"robots\" content=\"index,follow, 1, 1\" \>\n<meta property=\"og:locale\" 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