SALES & SERVICE TRAINING

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Engage your learners

Reduce your admin time

Get measurable ROI

SERVICE IS AT THE HEART OF
THE CUSTOMER EXPERIENCE

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Is your customer service meeting your clients' expectations?
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Are your service representatives product confident?
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Is your sales team failing to meet its targets and objectives?
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Do you need to build sales capability to grow your business to the next leve?
Let's Talk

Building sales and service
capability since 1993

25
years based in the Middle East
7
international content partners
7,696
Training hours delivered since the beginning of 2018
18,607
Digital learners on our platform in the Middle East

EARN YOUR CLIENTS' LOYALTY WITH MEMORABLE EXPERIENCES

In today’s economy, excellent Sales and Customer Service is critical across all organisations and industries, especially with the power of social media amplifying any ripple effect of the customer’s experience. The customer has more power at the touch of a button than ever before.

The Biz customer loyalty programs were developed to take delegates on an immersive service experience that increases their ability and confidence in dealing with customers. Applying simple, practical yet powerful tools through experiential learning helps your employees earn your customer's trust and loyalty one great experience at a time.

Customer Service Training
Sales Effectiveness Training
Leading Sales Teams
Product Sales Training
Sales Academies
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"I no longer act as a boss, I act as a leader. My team is more engaged, positive, thinking outside the box; we are now a truly high performing team"
Abdulrahman Al Shammari
Amadeus
Du
Hilton
Sephora
Coty
AkzoNobel
Jazeera

Get started in 3 easy steps

Step 1
1
Speak to a Solutions Advisor
Step 2
2
Get a proposal
Step 3
3
Start building your learning partnership with Biz
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PDF Download

Download our whitepaper about Customer Experience vs Customer Expectation

The disconnect between the customer's experience and their expectations is what makes your clients leave feeling dissatisfied. In the era of social media, picky digital-savvy audiences often expect organisations to respond to their requests around the clock. If your employees can handle the pace, they will be happy and engaged but if they cant keep up with the pace of the demands, they will be left feeling exhausted, demotivated and frustrated, which they affects customer experience and dives your company into a toxic cycle. Read our whitepaper to understand how you can breach the divide between customer experience and expectation.

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Do you have any questions? Kindly fill out the form and one of our friendly Solutions Advisors will get in touch.