VitalSmarts offers world-class corporate training & leadership development designed to motivate teams, improve performance & transform corporate culture. VitalSmarts have taken their bestselling books and created learning designed to motivate teams, improve performance and transform corporate culture.
CRUCIAL CONVERSATIONS
Over 4 million copies sold of this New York Times bestseller that gives you the tools for talking when the stakes are high.
CRUCIAL ACCOUNTABILITY
The New York Times Bestseller focuses on resolving violated expectations, broken commitments and bad behaviour.
The Wiseman Group is a management research and development group that creates insights around developing leaders and ‘multiplying’ leadership behaviour as the ultimate business advantage.
MULTIPLIERS
Based on the acclaimed Wall Street Journal bestseller by Liz Wiseman ‘Multipliers: how the best leaders make everyone smarter’, the Multipliers Training Program explores why some leaders drain capability and intelligence from their teams while others amplify talent and produce better results.
MULTIPLY YOUR IMPACT
Multiply your Impact is a training program from The Wiseman Group—the masterminds behind Multipliers—that is devised to improve the output of your organisation by multiplying the contribution of all your employees and maximise impact from the bottom up.
With over 40 years experience, The Ken Blanchard Companies are experts in operational leadership and have built learning resources that develop managers who know how to get results and create environments that engage, inspire, and bring out the best in their people.
Best known for its Situational Leadership II(R) program—the most widely taught leadership model in the world—Blanchard® is a world-class training provider with programs suitable for leaders who want to advance their careers and improve the output of their organisations. Their acclaimed programs are based on best-selling books by Ken Blanchard and his co-authors. Together, they have sold more than 19 million books in 27 languages.
ExperiencePoint is an award-winning training company that develops business simulations for leadership development, change management and innovation.
EXPERIENCEINNOVATION™ is a family of experiential simulations built in collaboration with innovation powerhouse IDEO, that grow creative confidence and competences.
EXPERIENCECHANGE™ is an expert-guided simulation designed to help you execute on your ideas whilst it teaches the essentials of successful change. Backed by over 20 years of research, industry insights and results, it combines proven approaches with hands-on practice in an engaging, low-risk, high-impact experience.
Think on your Feet® are experts in addressing informal situations and providing people the skills to present, defend and discuss a position persuasively and fast.
Over 95% of communication is informal. Think on Your Feet® is the only workshop that addresses these informal situations such as off the cuff discussions, elevator speeches, Q&A. meetings, summaries, status updates and conference calls. It provides participants simple to use yet powerful tools to ensure they get their message across with clarity, brevity and impact.
We have spent the past 26 years building strong partnerships with companies, who like us, are passionate about delivering business results and uplifting people through powerful learning experiences.
Through these partnerships with internationally acclaimed training companies, we are now able to deliver a wide range of award winning learning solutions to our clients. Better yet, we also offer our clients LearningJourneysTM that leverage these products with the latest learning technologies that ensure the content offers great learning and development opportunities with real impact.
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The disconnect between the customer's experience and their expectations is what makes your clients leave feeling dissatisfied. In the era of social media, picky digital-savvy audiences often expect organisations to respond to their requests around the clock. If your employees can handle the pace, they will be happy and engaged but if they cant keep up with the pace of the demands, they will be left feeling exhausted, demotivated and frustrated, which they affects customer experience and dives your company into a toxic cycle. Read our whitepaper to understand how you can breach the divide between customer experience and expectation.
Do you have any questions? Kindly fill out the form and one of our friendly Solutions Advisors will get in touch.
