Teambuilding Operations Executive

Job Purpose

Oversee planning, presentations, precise equipment for teambuilding events to support the Event Managers in delivering a complete and successful product which ultimately results in Biz delivering an amazing experience to our clients.

Department: Teambuilding

Reports To: Head of Operations

Responsibilities

  • Contribute in A-Z creating, designing and planning of new events, small team challenges and energizers and ultimately packaging it in a “box”
  • Assist in changing existing events to meet clients’ needs and requirements
  • Play active role inIdeas Factory towards increasing product portfolio at a minimum of 3 new products per trimester
  • Quality control, changes and upgrades on all existing products and presentations to ensure delivery of the highest quality products at all times
  • Work closely with theSales & Operations Team seeking to improve the systems and processes in order to satisfy shorter lead times and better product deployment.
  • Create and/or edit artwork using Illustrator/Photoshop
  • Fulfill an EventManager’s role as and when required including site inspections, meetings, logistics etc.
  • Fulfill a lead role if and when required for musical, technical and other events.
  • Fulfill a facilitator role at events if and when required
  • Liaise with clients,Event managers & Lead Facilitators on all event requirements
  • Assist the Solutions team with event details and information in order to close sales
  • Manage the planning and booking of multiple resources and equipment when required for events
  • Deal with suppliers and venues on logistical issues whilst maintaining the highest Biz standards
  • Sourcing of equipment and package solutions for events  
  • Manage the feedback and improvements on production, packing & delivery of events to continuously score an NPS score above 65 on Customer Satisfaction Surveys and Event Managers feedback
  • Assist with the Production Status update and action to ensure all scheduled training and teambuilding is ready on due dates for delivery.

Specific Measures of Success

  • New teambuilding product development, designing and implementation fromA – Z according to specified process.
  • Assist Event Managers with any venue, product, client and logistics requirements to ensure a successful event.
  • Manage all feedback and improvements on production, packing and delivering to ensure the highest quality at all times.
  • Maintain open communication channels between all stakeholders  

Role and Competencies

  1. People Management / Leadership
  2. Communication Skills
  3. Problem Solving
  4. Adaptability
  5. Forward thinking

Technical Skills

  1. Microsoft(Word, Excel, Powerpoint)
  2. Basic Illustrator
  3. Basic Photoshop
  4. Basic Photography
Send CV to
Careers@bizgroup.ae
to apply