Have you ever had an issue or concern regarding a certain person or situation? Giving your feedback and voicing your opinion can seem tough. However, having these difficult or crucial conversations can help to avoid negative consequences arising.
Need a few tips on how you can speak up? Here are some suggestions:
1. First step is to analyse
Think about the conversations you’ve had regarding the person or situation you are focusing on. Write them down and ask yourself:
This type of reflection will lead to the next step…
2. Prepare yourself
You can prepare yourself by asking:
Once you have the answers, practice the conversation. Think about the conversation that needs to happen now. If you’ve tried to have this conversation before, this time around it should be different.
To ensure you get your desire response, plan your conversation. How will you invite the person to engage in dialogue with you? Plan what you’ll say and how you’ll say it. Plan an apology – if things didn’t go well previously, state what your intentions are and how you will like to move forward.
3. Practice, Practice, Practice
We don’t often practice some of the important conversations in our life, but we should. Once you have analyzed what you’ve done previously and what you plan to improve on in the future, and after you’re set on a plan to accomplish your goals, find someone not connected to the situation. This person will be your practice “coach.” Explain the situation and ask them to go through different scenarios of the conversation with you. Think about all the ways the conversation could go and prepare for each.
Lastly, consider the possibility that the conversation doesn’t go the way you planned. What will you do? Anticipate and plan other options so you can make good choices when you’re in the heat of a tough conversation. With practice, these quick tips could get started on your journey of having your crucial conversation.
If you’re looking to expand your knowledge on this topic, please feel free to request a callback from a friendly solutions advisors about our Crucial Conversations Training. Register your number using the button below: