Careers

Careers

What it’s like to work at Biz Group.

Current Vacancies

Digital Learning Designer – Intern

We have an exciting opening for an intern to join our Digital Learning Design team.  

The intern will work closely with the e-learning developer to bring to life their vision for the learning assets. They will add value through creative input on presentations and the development of 2D animations whilst always looking for ways to enhance the learner experience. 

The successful candidate will have excellent attention to detail, Microsoft Office skills (PowerPoint, Word, Excel etc.) and be generally tech-savvy. As part of this internship, they will develop their skills in designing digital learning assets – the ideal candidate will therefore have a desire and capability to create digital assets and have experience on platforms such as Articulate, Storyline and Vyond. 

How to Apply: 

If you’re passionate about learning, have a keen eye for detail and are tech-savvy please submit your CV along with a presentation or design animation (on a platform of your choosing). The design animation/presentation should set out your motivation for applying and what you think will make you successful in this position. 

Full details for the internship are available on the job scorecard. Click here to view the full job description. 

Customer Success Manager

Our Learning Technology team is expanding. We’re looking for an experienced, customer-centric Customer Success Manager (CSM) to own a portfolio of core customers, build account plans and secure account renewal on our Axonify platform.  

Reporting to the Head of Customer Success, the CSM works to equip customers with common practices for developing an effective content strategy and maximizing adoption of the current and future capabilities of the platform. 

The successful candidate will have a background in Customer Success or Account Management within a SaaS environment. They will be deadline-driven with an excellent track record of building long-term customer relationships where they have partnered with the customer to understand and solve their challenges. Further details about the role can be found on the job scorecard. Click here to view the complete job description. 

As a ‘life friendly’ employer, we welcome applications from people who are looking for a work arrangement that does not necessarily meet the traditional standard full-time working week!  

What is Axonify? 

Axonify is the modern learning and communication solution for frontline employees that actually works. Why does it work so well? Because the experience is fun, fast, personalized and designed to make critical information stick. And employees love it–our customers enjoy 83% engagement, which translates into meaningful behaviour change that impacts business results.  

Axonify’s mission is to get frontline employees ready for anything with a training and communications solution that actually works.  

How to apply: 

If you’re excited by this role and have experience which closely matches the brief we would love to hear from you. To apply, please submit your CV along with either a covering note or a short video detailing why you’re applying and what you will bring to the role and Biz. 

Business Development / Consultative Sales Specialist

Job Purpose

Generate sales that will ensure a 20% growth in revenue year on year through acquisition of profitable new clients and account management of existing clients, meet the revenue targets by taking approach that prioritizes relationships and open dialogue to identify and provide learning technologies solutions to a customer’s needs whilst adhering to Biz values and following Biz systems and processes.

Responsibilities

  • Ensure clarity of your personal lead generation and sales strategy, including required activity levels to drive lead generation and maintain a healthy pipeline (Calls, Meetings, Opportunity value and Conversion ratios) and present to the team every trimester
  • Proactively generate new business opportunities by independently targeting new clients across the Middle East and follow up on leads generated through marketing activities
  • Using own knowledge of Biz Group Digital, Training, Teambuilding and Transforming products and concepts identify solutions that meet a client’s needs and present in a compelling and confident manner in order to win the sale
  • Consistently participate in Team BD Sessions and Sunday Solutions Advisory Team Meeting in order to contribute to My Team’s priorities and to share knowledge as well as learn from others
  • Manage and grow accounts through the building of a trusting and profitable relationship by proposing new products and services that meet the client’s changing business needs
  • Support the Customer Success Cycle by coordinating closed business deals from negotiation of contract through to integrating contract requirements (both   written and verbal handover to relevant Operations representative) with business operations
  • Maintain detailed client records and projects through Salesforce, and comply with timely sales administration and support requirements
  • Consistently live Biz values with evidence and validation from peers

Role Competencies & Behaviours

  • Bilingual – Fluent written and verbal English and Arabic – preferred
  • Experience in the GCC market
  • Proven experience in consultative sales, the learning and development industry experience preferred
  • Our ideal team player: hungry, humble and smart
  • Rapid  establisher of credibility across all levels
  • Magical relationship builder with clients and cross functionally
  • Skilled match maker of Biz solutions to client problems
  • Compelling communicator and presenter with the ability to think on your feet
  • Agile in terms of responsiveness, change and learning
  • Outcome driven
  • Strong sense of accountability to ensure overall project success through proper handover and briefings
  • Strong organization skills and a real ‘plate spinner’
  • Able to draw up individual sales strategies and to work to achieve them
  • Trend seeker who loves to be part of the way forward
  • Whizz on Salesforce or similar CRM system

Biz Group Values:

https://www.youtube.com/watch?v=sEobaWF6V58

Why join Biz Group

https://www.youtube.com/watch?v=o1fK3TgyyBY

Training Consultant

Job Purpose

Change the way people think and work every day through the delivery of learning initiatives to our corporate clients either through design, delivery, coaching or consulting projects. The role also includes relationship building with clients and participants together with supporting the Solutions team in winning new business.

Responsibilities

  • Deliver our core accredited programmes solo after completing the biz Induction and Consultant Accreditation
  • Meet with and build trust with clients prior to, during and after delivery of training
  • Create satisfaction in the client by scoring an average NPS of 75 and above on training
  • Deliver an agreed number of billable hours per month in line with set target, with a large degree of flexibility to satisfy the varying seasonal demands of the business
  • Meet Operations process requirements in terms of production, the return of materials, reporting and ILM Marking achieving an internal average NPS score of 75 and above.
  • Support the Solutions team as the training expert in the creation of proposals and in sales pitches
  • Adapt materials to meet client identified needs and business challenges in line with the research and design brief agreed in the handover from the solutions advisor.
  • Provide support to Bizzers by delivering internal coaching and training when required
  • Contribute to the consultant team and strategy meetings to assist in developing new
    initiatives and building the brand value of Biz Group
  • Ensure that Axonify is introduced to participants in the training room when digital reinforcement is part of the learning journey
  • Meet the Institute of Leadership Management (ILM) processes and timelines when delivering and assessing leadership journeys that follow the program.
  • Optional for those who chose to Account Manage: Generate a minimum agreed value of continued business within client accounts
  • Provide feedback back to the solutions advisor and head of training when required following client training events

Role Competencies & Behaviours

Our idea team player will be hungry, humble and smart.

  • Rapid establisher of credibility across all levels
  • Magical relationship builder with clients and cross functionally
  • Compelling communicator and presenter with the ability to think on your feet
  • Strongly empathic and able to connect with people at an individual and group level and to quickly understand their challenges and translate these into learning interventions
  • Powerfully influential so is able to convince others to pursue a course of action
  • Passionate and dedicated to developing and growing the potential in others
  • Strong desire to both give and receive feedback and act upon it
  • Experienced in training delivery across all levels from entry level to middle management
  • Agile in terms of responsiveness, change and learning
  • Outcome driven with a will and desire to exceed quality standards and expectations
  • Strong sense of accountability to ensure effective use of own time and resources, overall project success, including timely execution of pre and post training activities and administration
  • Strong organization skills and a real ‘plate spinner’
  • Trend seeker who loves to be part of the way forward
  • Capability to design learning materials for on and offline interventions will be preferred.

Solutions Consultant

Job Purpose

Generate sales that will ensure a 20% growth in revenue year on year through acquisition of profitable new clients and account management of existing clients whilst adhering to biz values and following biz systems and processes.

Responsibilities

  • Consistently participate in Team BD Sessions and Sunday Solutions Advisory Team Meeting in order to contribute to My Team’s priorities and to share knowledge as well as learn from others
  • Ensure clarity of your personal lead generation and sales strategy, including required activity levels to drive lead generation and maintain a healthy pipeline (Calls, Meetings, Opportunity value and Conversion ratios) and present to the team every trimester
  • Proactively generate new business opportunities by independently targeting new clients across the Middle East and follow up on leads generated through marketing activities
  • Using own knowledge of Biz Group Digital, Training, Teambuilding and Transforming products and concepts identify solutions that meet a client’s needs and present in a compelling and confident manner in order to win the sale
  • Manage and grow accounts through the building of a trusting and profitable relationship by proposing new products and services that meet the client’s changing business needs
  • Support the Customer Success Cycle by coordinating closed business deals from negotiation of contract through to integrating contract requirements (both written and verbal handover to relevant Operations representative) with business operations
  • Maintain detailed client records and projects through Salesforce, and comply with timely sales administration and support requirements
  • Consistently live Biz values with evidence and validation from peers

Role Competencies & Behaviours

  • Bilingual – Fluent written and verbal English and Arabic – preferred
  • Experience in the GCC market
  • Proven experience in consultative sales, the learning and development industry experience preferred
  • Our ideal team player: hungry, humble and smart
  • Rapid establisher of credibility across all levels
  • Magical relationship builder with clients and cross functionally
  • Skilled match maker of Biz solutions to client problems
  • Compelling communicator and presenter with the ability to think on your feet
  • Agile in terms of responsiveness, change and learning
  • Outcome driven
  • Strong sense of accountability to ensure overall project success through proper handover and briefings
  • Strong organization skills and a real ‘plate spinner’
  • Able to draw up individual sales strategies and to work to achieve them
  • Trend seeker who loves to be part of the way forward
  • Whizz on Salesforce or similar CRM system

Meet our Bizzers Alumni

Gaia Roscigno

Head of Marketing

Working with Biz Group has been a great experience, one filled with both professional and personal growth.

Matt Jennison

Commercial Director

My time at Biz Group was life changing; great culture, countless opportunities to develop and grow and made some life long friendships.

Rachael Garner

Business Development Manager

I’ll never forget my time at Biz Group. Brilliant leadership, clear strategy, incredible products and services, and a unique culture that is still a part of me to this day.

Biz Group in a Nut Shell

Purpose

We are a purpose led organisation–Enriching Lives through learning.

Purpose

We are a purpose led organisation–Enriching Lives through learning. We hope to help everyone we meet to be a better leader or team member and when they go home, a better parent or partner.

Transparency

Our Daily huddle shares our focus and progress, with total transparency...

Transparency

Our Daily huddle shares our focus and progress, with total transparency. We involve and engage everyone in the strategic priorities and rocks and are transparent on financial targets and performance. We help you connect to what the company is focusing on, so you can find your highest point of contribution.

WFH & WFHC

We have a flexible around Working From Home and a Working From Home Country policy.

WFH & WFHC

We have a flexible around Working From Home and a Working From Home Country policy.

Team Days

Participate in quarterly team days, where we update on the strategy, but also have some fun together.

Team Days

Participate in quarterly team days, where we update on the strategy, but also have some fun together.

Office Vibe

The Biz Office is a great place to work, with a positive vibe, energetic space and an engaging atmosphere.

Office Vibe

The Biz Office is a great place to work, with a positive vibe, energetic space and an engaging atmosphere.

Learning

We invest in our Bizzers, through regular soft skills training (you get to literally experience all the learning we provide to our clients)...

Learning

We invest in our Bizzers, through regular soft skills training (you get to literally experience all the learning we provide to our clients). We invest in work-based upskilling with external accredited providers. Provide 1-1 coaching for the leadership team.

Want to hear about opportunities at Biz Group?