Based on the New York Times Bestseller that sold 3 Million copies worldwide, Crucial Conversations has transformed and changed the way millions communicate. Whether your problem relates to poor customer service, slow time-to-market, declining customer satisfaction, or a strained relationship—whatever the issue—if you and your teams cannot talk honestly and productively, you can expect poor results. By teaching teams the skills to communicate when the stakes are high, opinions vary and emotions run strong, Crucial Conversations ultimately improves employee performance and transforms the corporate culture from the inside out—making it a very powerful business tool.
To add on and complement Crucial Conversations Training, Biz Group has recently launched the Crucial Accountability training program from VitalSmarts—the hit U.S research-based training program which has already helped big organisations such as Boeing, Toyota and Facebook to:
Strengths Finder is an assessment and learning tool that focuses on identifying and leveraging peoples unique strengths. People who use their strengths on a daily basis are more engaged, perform better and get results for their organisation and themselves, such as:
6x higher engagement
36% higher performance
43% higher productivity and
83% more likely to be part of a high performing team.
Biz Group can help your teams assess and discover their individual strengths, maximise other people's strengths as a leader and drive greater collaboration and productivity with team strength workshops.
Start building a strengths based team with Biz Groups Strengths Finder solutions:
• Strengths Finder assessments - discover your top 5 or get a full (34) strengths profile
• Strengths Finder for leaders - understand your team strengths and increase productivity
• Strengths Finder for teams - break down silos, build more collaborative and agile teams
• Strengths Finder for individual contributors - increase self awareness, engagement and productivity
Presentation Skills are crucial to success in a business environment but very few people master this difficult skill. With the Biz Presentation Skills Training you and your team will learn to persuasively convey your mission and remain focused on your message. At the heart of this training is practice anchored in various exercises like role playing and individual presentations with video playback that help participants gain confidence and hone their presentation skills.
At the completion of the Presentation Skills, you will be able to:
In today’s world of information overload, it is crucial to be able to deliver your message with clarity and brevity to be heard. When put on the spot, do you find it difficult to communicate your ideas credibly and persuasively? Think on your Feet teaches you practical ways to structure your thoughts and messages clearly and concisely to improve your impact and get your point across.
At the completion of the Think on your Feet workshop, you will be able to:
Did you know the primary factor affecting employee turnover is whether or not a trusting relationship was developed between the manager and the employee? Building Trust is an important part of all relationships, and it's even more critical in the workplace. So much in fact that:
With the Blanchard Building Trust experience, you and your employees can learn the basics of trust, how to develop trusting relationships, and how to repair it when it's been broken.
Based on 30 years of research by Blanchard, the trust experts have developed a simple, yet powerful trust model that provides a common language and framework, focused on the specific behaviours that build trust. This powerful program teaches leaders and team members how to build trust in the workplace and how to repair it when it’s been broken.
We understand that the stakes are high. Your people's ability to communicate effectively can make or break your business but with the right tools, effective communication can resolve conflict, improve relationships and support a performance based culture.
People deserve to feel free to communicate openly and honestly without fear of reprisal. In fact it is important for them to do so. Research shows that open communication can improve productivity by up to 25% when employees feel connected to co-workers and engaged to their work. Silos are not only detrimental to people on a personal level, but also to business development and growth.
Do you need to improve dialogue and engagement within your organisation? Are you struggling to build a high performance culture? Do your employees know how to confront difficult situations proactively and productively? Avoiding tough conversations costs businesses millions of dirhams a year and nurtures a low performance culture. The Crucial Conversations book has transformed and changed the way millions of people communicate by giving them the right tools to transform confrontation into opportunity.
Do you have any questions? Kindly fill out the form and one of our friendly Solutions Advisors will get in touch.