Based on the New York Times Bestseller that sold 3 Million copies worldwide, Crucial Conversations has transformed and changed the way millions communicate. Whether your problem relates to poor customer service, slow time-to-market, declining customer satisfaction, or a strained relationship—whatever the issue - if you your teams cannot talk honestly and productively, you can expect poor results. By teaching teams the skills to communicate when the stakes are high, opinions vary and emotions run strong, Crucial Conversations ultimately improves employee performance and transforms the corporate culture from the inside out – making it a very powerful business tool.
If you are not getting the results you are looking for as an organization, it is likely crucial conversations are keeping you stuck. Here are 4 ways crucial conversations training can help improve communication:
Did you know that only 1% of employees feel confident in voicing their concerns in crucial moments and 1 in 3 people say their culture does not promote or support holding crucial conversations?
Strengths Finder is an assessment and learning tool that focuses on identifying and leveraging peoples unique strengths. People who use their strengths on a daily basis are more engaged, perform better and get results for their organisation and themselves: 6x higher engagement, 36% higher performance, 43% higher productivity and 83% More likely to be part of a high performing team.
Biz Group can help your teams assess and discover their individual strengths, maximise other people's strengths as a leader and drive greater collaboration and productivity with team strength workshops. Get started in three easy steps - 1: Contact our Solutions Advisors today, 2: Schedule a discovery meeting, 3: Start building a strengths based team with Biz Groups Strengths Finder solutions:
Presentation Skills are crucial to success in a business environment but very few people master this difficult skill. With the Biz Presentation Skills Training you and your team will learn to persuasively convey your mission and remain focused on your message. At the hear of this training is practice anchored in various exercises like role playing and individual presentations with video playback that help participants gain confidence and hone their presentation skills.
At the completion of the Presentation Skills , you will be able to:
In today’s world of information overload, it is crucial to be able to deliver your message with clarity and brevity to be heard. When put on the spot, do you find it difficult to communicate your ideas credibly and persuasively? Think on your Feet teaches you practical ways to structure your thoughts and messages clearly and concisely to improve your impact and get your point across.
At the completion of the Think on your Feet workshop, you will be able to:
Could your team benefit from being more honest and transparent when addressing challenges? Does your team show evidence of a high level of trust? Effective conflict management is necessary to address challenging topics and difficult conversations, without which you cannot build trust and communication in your team.
At the completion of the Conflict Management Training, you will be able to:
We understand that the stakes are high. Your people's ability to communicate effectively can make or break your business but with the right tools, effective communication can resolve conflict, improve relationships and support a performance based culture. People deserve to feel free to communicate openly and honestly without fear of reprisal. In fact it is important for them to do so. Research shows that open communication can improve productivity by up to 25% when employees feel connected to co-workers and engaged to their work. Silos are not only detrimental to people on a personal level but also to business development and growth.
We understand that the stakes are high. Your people's ability to communicate effectively can make or break your business but with the right tools, they can resolve conflict, improve their relationships and have the right conversations for growth.
Do you need to improve dialogue and engagement within your organisation? Are you struggling to build a high performance culture? Do your employees know how to confront difficult situations proactively and productively? Avoiding tough conversations costs businesses millions of dirhams a year and nurtures a low performance culture. The Crucial Conversations book has transformed and changed the way millions of people communicate by giving them the right tools to transform confrontation into opportunity.
Do you have any questions? Kindly fill out the form and one of our friendly Solutions Advisors will get in touch.